Official WhatsApp Business Solution Provider

Reach every customer on WhatsApp,
never miss one on SMS.

SNP ALERT API is the messaging gateway for product teams who cannot afford an undelivered message. One API call sends over WhatsApp and falls back to SMS the instant a handset goes dark — across 187 countries, on tier-1 carrier routes.

No credit card Live in under 10 minutes SOC 2 Type II
KITE FINANCIAL ORBIT RETAIL LUMEN HEALTH NORDWIND ATLAS PAY VELA KITE FINANCIAL ORBIT RETAIL LUMEN HEALTH NORDWIND ATLAS PAY VELA
0%
API uptime, trailing 12 months
0B
Messages delivered last year
0
Countries with direct routes
0ms
Median dispatch latency
The platform

Everything between
your server and the handset.

Most gateways hand you an endpoint and wish you luck. SNP ALERT API owns the hard parts — routing, retries, compliance, and receipts — so your team ships features instead of carrier workarounds.

Dual channel

One API, two channels, zero glue code

Send on WhatsApp and fall back to SMS automatically when a handset is offline or unregistered. You write one request; we handle template approval, encoding, and per-country routing.

Delivery

Tier-1 carrier routes

Direct interconnects in 187 countries with automatic least-cost failover across three redundant suppliers per lane.

Compliance

Opt-outs handled for you

STOP, UNSUBSCRIBE and regional equivalents are parsed in 31 languages and suppressed at the gateway before billing.

Automation

Flow builder + webhooks

Drag-and-drop journeys for onboarding, OTP, and cart recovery. Signed webhooks push every status change to your stack in real time.

Observability

Per-message forensics

Inspect the full lifecycle of any message — queued, submitted, carrier ack, handset delivery, read receipt — with searchable logs kept for 90 days and exportable to S3 or BigQuery.

Security

SOC 2 Type II & GDPR

Regional data residency in the EU, US, and Singapore. AES-256 at rest, mTLS in transit, scoped API keys with IP allow-lists.

For developers

Your first message
in four lines.

A predictable REST API, idempotency keys on every write, and signed webhooks. Official SDKs for PHP, Node, Python, Go, Ruby, and Java.

01 Authenticate once

Scoped bearer tokens with IP allow-lists. Rotate keys without downtime.

02 Declare a fallback

One field turns any WhatsApp send into a guaranteed multi-channel delivery.

03 Listen for receipts

HMAC-signed webhooks for queued, sent, delivered, read, and failed events.

curl -X POST https://api.SNP ALERT API.io/v2/messages \
  -H "Authorization: Bearer $SNP ALERT API_KEY" \
  -H "Content-Type: application/json" \
  -d '{
        "to": "+14155550142",
        "channel": "whatsapp",
        "fallback": "sms",
        "template": "order_shipped_v3",
        "variables": {
          "name": "Sumit",
          "tracking": "1Z9V88"
        }
      }'
Channel strategy

Rich when you can.
Reliable when you must.

SMS & A2P

guaranteed fallback
  • Reaches any handset — no app, no data required
  • Alphanumeric sender IDs and dedicated short codes
  • GSM-7 and Unicode with automatic segmentation
  • Direct carrier binds, three suppliers per lane
  • Local number pools for improved deliverability
Pricing

Platform fee, then
usage at cost.

Monthly Annual Save 20%

Launch

For first integrations and pilots.

Free

pay per message

  • 1,000 free WhatsApp conversations
  • Sandbox numbers + test templates
  • REST API, webhooks, 4 SDKs
  • Community support
Start free
Most popular

Scale

For product teams shipping at volume.

$ 249

per month + usage

  • Automatic WhatsApp → SMS fallback
  • Least-cost routing across 187 countries
  • Flow builder + campaign scheduler
  • 99.95% uptime SLA, 24/7 on-call
  • Dedicated short code or sender ID
Talk to sales

Carrier

For enterprises and aggregators.

Custom

custom contract

  • Private SMPP binds + committed throughput
  • Regional data residency & BYO carrier
  • SOC 2 report and DPA on request
  • Named solutions architect
Request pricing

WhatsApp conversations billed at Meta list rates with no markup on your first million. SMS billed per segment at destination rate — volume discounts apply automatically.

Field results

Teams that stopped
losing messages.

61% fewer OTP failures

“We cut OTP delivery failures by 61% in the first month. The WhatsApp-first, SMS-fallback logic used to be 3,000 lines of our own code — now it is one field in the payload.”

PR Priya Raghunathan Head of Platform, Kite Financial
14M messages in 9 hours

“Black Friday pushed 14 million notifications through SNP ALERT API in nine hours. Not a single queue backed up, and the per-message logs saved us during a carrier dispute.”

TW Tomas Weber VP Engineering, Orbit Retail
4 days full migration

“Migrating from our legacy aggregator took four days including template approvals. Support answered in minutes, at 2am, on a weekend.”

AN Aisha Nakamura CTO, Lumen Health
Questions

Answered properly.

01 Do I need my own WhatsApp Business account?
No. We provision the WhatsApp Business API account for you as an official Business Solution Provider, including display-name verification and template submission. If you already have a WABA hosted elsewhere, we migrate it without downtime and keep your green tick and quality rating.
02 How does the SMS fallback actually work?
Add "fallback": "sms" to any send request. If WhatsApp returns undeliverable, or no delivery receipt arrives inside a window you define (default 90 seconds), the gateway rewrites the template to a plain-text SMS and dispatches it over the cheapest healthy carrier route. You are billed once per delivered message, never twice.
03 What are the throughput limits?
Standard accounts burst to 500 messages per second. Carrier plans get committed throughput on private SMPP binds — we have customers sustaining 8,000 messages per second. There is no per-account queue cap; we shard by sender.
04 Which regions can host my data?
Frankfurt, Northern Virginia, and Singapore. Message bodies never leave the region you pick, and you can shorten log retention from 90 days to as little as 24 hours for regulated workloads.
05 How is pricing calculated?
Platform fee plus usage. WhatsApp is billed per 24-hour conversation at Meta rates with no markup on the first million; SMS is billed per segment at the destination rate. Volume tiers apply automatically — you never have to renegotiate to get a lower price.
06 Is there a migration path off SNP ALERT API?
Yes, and we document it. Export every template, contact, opt-out list, and log through the API at any time. No lock-in clauses, no exit fees, month-to-month on the Scale plan.
Talk to us

Get keys, or get
a routing audit.

Tell us what you send and where. A solutions engineer — not a sales rep — replies within one business day with route pricing and a migration plan.

  • Median first response: 3 hours, business days
  • Coverage checks for any destination country
  • Free parallel-run against your current provider
  • NDA, DPA, and SOC 2 report on request
We reply from a real address. No drip sequences, no reselling your data.
Ready when you are

Send your first message tonight.

Free sandbox, 1,000 WhatsApp conversations, and full API access. No card, no sales call required to start.